Contact Us

We all hate phone trees. So, that’s why we don’t have any.

1. Give us a call at our toll free number (866) 657-0004, and a human will pick up the phone – no phone trees!

2. Send us an email at creditunion@tumcu.org.

3. Send us physical mail to PO Box 13680 Richmond, VA 23225.

4. Click the button below to contact us online, and a TUMCU representative will get back to you shortly.

TUMCU Office Hours

Monday – Friday : 9:00am – 5:00pm
Saturday – Sunday: Closed

To report a lost or stolen credit card, call 1-866-454-6216.

TUMCU’s fax number is (804) 672-0444.

Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States government.

Equal Housing Lender - We do business in accordance with the Federal Fair Housing Law and the Equal Housing Opportunity Act.

Links to other websites have been provided solely as a member convenience. The credit union is unable to control the content of these sites and assumes no liability for the content, accuracy, or availability. Be advised that our privacy policies do not apply to linked websites, and the viewer should consult the privacy disclosure on that site for further information.